It may be technical skills such as scissoring, handstripping, coloring, Asian fusion, rabbit grooming, or product usage that results in better grooms. You can charge more money. It may be business skills that increase efficiency, helps you develop policy and procedures that cut down on no shows, or teaches you how to set and raise prices. It can also be technology skills. Create webpages and social media presence that attracts the right clients. It can even be wellness programs. Healthier employees take less time off from work and have longevity in their careers. You receive more or spend less money.