Anjie Coates

Anjie Coates has been grooming for 33 years and co-owns a successful salon with two employees. She knows how to keep employees happy, but she also knows how to set them up for success. Communicating your requirements to employees is a crucial part of having employees. Most employee issues begin and end with a lack of communication. Creating an employee manual is part of setting yourself and your team up for success!

Barb Hoover

Barb has been active in the pet grooming industry since 1985.

Believing in the importance of continuing education, Barb organizes, attends and teaches classes throughout the country on all aspects of the grooming industry. She has been interviewed by, and written articles for various trade magazines, been nominated for several Barkleigh Honors awards and won the prestigious David G. Salzberg Cardinal Crystal Achievement Award for Outstanding Contribution to the Grooming Industry in 2007. The Difficult Dog was awarded the 2018 Barkleigh Honor Award for Book of the Year.

She is a member of the NDGAA and is certified in the Non Sporting and Terrier groups.

Denise Heroux

Denise Heroux has over 25 years of grooming experience, is an educator and speaker, and owns Awesome Paws Pet Salon; a Cleveland-based chain with 3 locations with active plans for expansion. Her most addition was opening a cat exclusive salon dedicated to a low stress grooming experience. Awesome Paws fosters a healthy environment for employees and pets with a focus on employee investment and learning. While managing all locations and a staff of over 23 employees, Denise finds time to work with the local pet pantry to help with donations, attends events to aid local pet charities and founded the Ohio Professional Pet Groomers Association. This association focuses on setting a higher standard for pet safety, business-building opportunities, versatile learning experiences, and creating legislative fluidity in the industry. Denise has given live seminars on business subjects at industry events, and you may have listened to her on both the Women PetPreneurs and Small Business Hiring podcasts. She is passionate and dedicated to help create good work environments for business owners and employees.

Helen Schaefer

Helen Schaefer NCMG CCE,  is an internationally award winning, nationally top ranking competitive groomer with over 15 years of experience. Her second career, Helen has worked in all facets of the grooming industry, from corporate salons to mobile, even owning her own business, The Groom Studio, that made it to the Top of the Philly Hot List after being open only 20 months. She was the 2020 Barkleigh Honor Recipient for Up and Coming Speaker of the Year, and finished 2021 ranked 3rd in GroomTeam USA points, earning her a spot on the 2021 GroomTeam USA.. Helen is best known for her resilience in the ring, wealth of practical knowledge and giving sound and genuine advice. She lends this voice to her personal takes on many industry topics every other Sunday on her popular video blog #GroomerProblems, featured in the facebook Group Pet Groomer Town Hall.

Malissa Conti-Diener

Malissa Conti-Diener is the owner of GetGroomified.com and TheOilyGroomer.com. Both focus on Holistic Pet Grooming, through education for both the groomer and the client. As a compassionate groomer and Master Lightworker, Malissas’ goal has always been to see the grooming experience from the pets perspective. Her main goal has always been to create an energetic connection with the people and animals she works with. Specializing in a natural approach to both Cats and Dogs, has helped her grow her business spanning over 20-years. Malissa also is a master holistic feline groomer, cultivating a safe space for felines to experience grooming. Being an in demand Holistic Pet Business coach and consultant, as  well as a respected educator has led her to share her talents. As a Master  Animal Aromatherapist and Master Animal Massage Therapist. Her goal is to blend all things Holistic and pet grooming, into her unique style of alchemy. She is a founding (board) member and Treasurer for the Association of Holistic Pet Professionals. Creating a community for all holistic pet professionals to come together, learn and grow. When not working on educating  professional pet groomers, coaching or consulting, Malissa enjoys spending time with her animals, practicing yoga , journaling, meditating, and gardening the very plants she uses in her own holistic grooming practice.

Misty Gieczys

Misty is an IGA Certified Master Groomer and has won many Best in Shows, Best All Around Groomer. She was on the US Gold Winning Model Dog Team in Taiwan and took BIS Creative. She won the Cardinal Crystal Grooming Achievement Award for her Charity “Groomers for Groomers.” Nominated for Creative Groomer Barkleigh Honors and awarded IJA Creative Groomer. Misty started grooming in 2005 and helped open 3 other salons.  She owns 2 upscale salons in Columbus Ohio with a staff of 16; Designer Paws Salon. 1st opened in 2013 and second in 2018 with receiving multiple service awards.